Returns & Exchanges
At Lisa & Co Cosmetics, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused beauty products.
Initiate Your Return
Log in to your account and navigate to your order history to select the items you wish to return and receive a return authorization number.
Pack Your Items
Carefully place the unused cosmetics in their original packaging to ensure they are protected during transit and include your order slip.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing