Frequently Asked Questions
Everything you need to know about your Lisa & Co beauty journey.
Are Lisa & Co products cruelty-free?
Yes, absolutely. We are committed to ethical beauty and never test our products or ingredients on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return lightly used products for a full refund or exchange.
Do you offer international shipping?
Yes, Lisa & Co ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.
Are your products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the full ingredient list and performing a patch test before full application.